New Booking? - Contact us

Whether you are looking for your next trip or need some assistance with a booking you've made, we're here to help.

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CX Team 5

Talk to us 

Our friendly, UK-based, team of 7 Customer Experience Specialists are on hand with expert advice and support for any questions you have about your next adventure. 

We are available:

  • Monday - Thursday: 9am - 7pm (UK)
  • Friday - Saturday: 9am - 5pm (UK)

Trustpilot Review - Janet Stamper (2)Trustpilot Review - peterTrustpilot Review - Donna Murray-trail

You can reach us via:

Live Chat:

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* you can message us from the chat icon in the top right hand corner of the site when browsing through trips:

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+44 7700 151 502





UK: +44 20 3966 7597

US: +1 844-463-9101 

Enquiry Form


If you need help with an existing booking

Your local host is usually the best port of call. Head to your booking to message them directly. They usually respond in under 48 hours so you won't have to wait long for a reply.


You can find all the information about our adventures on every trip page. We don't hide information anywhere, so everything from dates & prices to reviews, to kit lists, to the meeting point and how to get there, is viewable online, so you can book round the clock, 24-7, without waiting on us. 👍

Any probs, just give us a shout.