Contact us

Whether you are looking for your next trip or need some assistance with a booking you've made, we're here to help.

If you are looking to book a trip

Our team of friendly and knowledgeable staff are on hand to help you choose and book one of our adventures.

Our opening hours

  • Monday - Thursday: 9am - 7pm (GMT)

  • Friday and Saturday: 9am - 5pm (GMT)


Ways to get in touch

* you can also message us from the chat icon in the top right hand corner of the site when browsing through trips:

Screenshot of our right hand navigation bar showing search on the far left, chat in the middle, and your account on the right.

If you need help with an existing booking

Your local host is usually the best port of call. Head to your booking to message them directly. They usually respond in under 48 hours so you won't have to wait long for a reply.



We believe in transparency. You can find all the information about your adventure on the trip page. We don't hide information anywhere, so everything from dates & prices to reviews, to kit lists, to the meeting point and how to get there, is viewable online, so you can book round the clock, 24-7, without waiting on us.

Any probs, just give us a shout.