---
title: Contact us
description: Our friendly, UK-based, team of 7 customer experience specialists is on hand with expert advice and support for any questions you have about your next adventure. 
---

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1. [Help Centre](https://help.muchbetteradventures.com/?hsLang=en)
2. [Get in touch](https://help.muchbetteradventures.com/get-in-touch?hsLang=en)

# Contact us

## Whether you are looking for your next trip or need some assistance with a booking you've made, we're here to help.

**If you need help with an existing booking:**

- Your local host is usually the best port of call
- Head to [your booking](https://www.muchbetteradventures.com/inbox/#/bookings?p=1) to message them directly
- They usually respond in under 48 hours so you won't have to wait long for a reply.

### We'd love to speak with you

From logistics to fitness and anything in between, our team of friendly experts are on hand to help. We are available:

|   | **UK 🇬🇧** | **US Eastern** 🇺🇸 | **US Pacific** 🇺🇸 |
| --- | --- | --- | --- |
| **Monday - Friday** | 9am - 11pm | 4am - 6pm | 1am - 3pm |
| **Saturday** | 12pm - 8pm | 7am - 3pm | 4am - 12pm |
| **Sunday** | 9am - 5pm | 4am - 12pm | 1am - 9am |

Please note that our **specialist post booking team** are available:

|   | **UK 🇬🇧** | **US Eastern** 🇺🇸 | **US Pacific** 🇺🇸 |
| --- | --- | --- | --- |
| **Monday - Friday** | 9am - 11pm | 4am - 6pm | 1am - 3pm |

- Our wider team will always try and help outside of these hours, but some queries will need to be dealt with by our specialist team.

### How to contact us

**There are so many ways to get in touch with us - choose from any of the below: **

**Live Chat:**

👋 Click on the chat icon at any point from across the site to [open a new chat window (bottom right!)](https://help.muchbetteradventures.com/contact-us?hsLang=en#hs-chat-open)

**WhatsApp:**

💬 Click to [start a chat on +44 7700 151](https://wa.me/447700151502)[502](https://wa.me/447700151502)<https://wa.me/447700151502>

**Email:**

✉️ [hello@muchbetteradventures.com](mailto:hello@muchbetteradventures.com)

**Call us: **

🇬🇧 UK: [+44 20 3966 7597](tel:00442039667597)

🇺🇸 US: [+1 844-463-9101](tel:0018444639101) 

**Submit an enquiry:**

📩 [Fill out our contact form](https://help.muchbetteradventures.com/kb-tickets/new?hsLang=en)

---

### Meet the team ![Contact Us 2025](https://help.muchbetteradventures.com/hs-fs/hubfs/Contact%20Us%202025.png?width=670&height=1005&name=Contact%20Us%202025.png)

We have ten dedicated customer experience specialists ready to speak with you. If you want to meet the rest of the team, you can read about us [here.](https://www.muchbetteradventures.com/about/our-team/) You can also [watch a video](https://www.instagram.com/reel/C7Gs7Fcokn0/?hl=en) of what we got up to on our latest team adventure in the canyons of northern Spain. 

---

### Book with confidence, risk-free

As well as curating amazing adventures with brilliant local hosts, we’ve made booking them as flexible, safe and simple as possible – so you can [book with confidence.](https://help.muchbetteradventures.com/book-with-confidence?hsLang=en) 

Read all the details about our [Happiness Guarantee](https://help.muchbetteradventures.com/happiness-guarantee?hsLang=en), [cancellation policy,](https://help.muchbetteradventures.com/what-is-your-cancellation-policy?hsLang=en) [financial protection](https://help.muchbetteradventures.com/financial-protection-with-abtot-abta-atol?hsLang=en), [commitment to creating the ideal group dynamic](https://help.muchbetteradventures.com/who-goes-on-much-better-adventures?hsLang=en), [sustainability](https://www.muchbetteradventures.com/about/foundation/) and how to [pay in instalments](https://help.muchbetteradventures.com/can-i-pay-in-instalments?hsLang=en) [here](https://help.muchbetteradventures.com/book-with-confidence?hsLang=en).

---

### What our customers say

We are proud to be 4.8+ rated on [Trustpilot](https://uk.trustpilot.com/review/muchbetteradventures.com) with [over 900 reviews](https://uk.trustpilot.com/review/muchbetteradventures.com). Here's just a few that talk about our customer service.

[![Five star MBA customer review on trustpilot](https://help.muchbetteradventures.com/hs-fs/hubfs/carly-mba-review-png.png?width=550&height=336&name=carly-mba-review-png.png)](https://uk.trustpilot.com/reviews/61b65dd80b7cbbcbfe0a53f8)[![Always a great experience booking with much better adventures Just booked my 4th trip with MBA and I couldn’t recommend them more. From their great support team to the adventures themselves](https://help.muchbetteradventures.com/hs-fs/hubfs/felicity-mba-review-png.png?width=550&height=374&name=felicity-mba-review-png.png)](https://uk.trustpilot.com/reviews/66424f4a3110e55be4a5b496)

[![Big fan of the company and ethics I went on my first solo adventure with MBA 3-4 years ago. It was all perfect. From booking, support, trip and hosts. Couldn't fault it. It gives me soo much confidence to book a trip with MBA and travel alone . Have been on few trips since and recommend this company to anyone wanting not just a holiday but an adventure. Cant wait for my next trip !](https://help.muchbetteradventures.com/hs-fs/hubfs/tany-mba-review-png.png?width=550&height=345&name=tany-mba-review-png.png)](https://uk.trustpilot.com/reviews/5fdb4292755dc107e0c61956)

[![Best support around. Best support around. Anything I needed, the team was super helpful and prompt. Every question or request I had was solved in a matter of a few tens of minutes! Very happy to leave an \_excelent\_ review for them](https://help.muchbetteradventures.com/hs-fs/hubfs/justin-mba-review-png.png?width=550&height=362&name=justin-mba-review-png.png)](https://uk.trustpilot.com/reviews/611bc7329a633a1e921a8fc8)

Read them all on our [Trustpilot page.](https://uk.trustpilot.com/review/muchbetteradventures.com)

---

### Transparency

You can find all the information about our adventures on [every trip page](https://www.muchbetteradventures.com/explore/). We don't hide information anywhere, so everything from dates & prices to reviews, kit lists, the meeting point and how to get there, is viewable online, so you can book round the clock, 24-7, without waiting on us. 👍

---

### Social Media

- Join our busy [Facebook Group](https://www.facebook.com/muchbetteradventures/)
- Get inspiration on [Instagram](https://www.instagram.com/muchbetteradventures/)

---

### See also:

- [About Much Better Adventures - our story](https://www.muchbetteradventures.com/about/)
- [Our Impact](https://www.muchbetteradventures.com/about/sustainability/)
- [Book with confidence](https://help.muchbetteradventures.com/book-with-confidence?hsLang=en)

- [New Booking?](https://help.muchbetteradventures.com/new-booking?hsLang=en#main-content)

    - [Get in touch](https://help.muchbetteradventures.com/new-booking?hsLang=en#get-in-touch)
    - [Why book with Much Better Adventures?](https://help.muchbetteradventures.com/new-booking?hsLang=en#why-book-with-much-better-adventures)
    - [Frequently Asked Questions](https://help.muchbetteradventures.com/new-booking?hsLang=en#frequently-asked-questions)
    - [Account Credit, Discount Codes, Gift Cards and Discounts](https://help.muchbetteradventures.com/new-booking?hsLang=en#account-credit-discount-codes-gift-cards-and-discounts)
- [Existing Booking?](https://help.muchbetteradventures.com/existing-booking?hsLang=en#main-content)

    - [Changing your booking](https://help.muchbetteradventures.com/existing-booking?hsLang=en#changing-your-booking)
    - [FAQs](https://help.muchbetteradventures.com/existing-booking?hsLang=en#faqs)
- [Get in touch](https://help.muchbetteradventures.com/get-in-touch?hsLang=en)
- [About Much Better Adventures](https://help.muchbetteradventures.com/about-much-better-adventures?hsLang=en)
- [Safety & Travel Updates](https://help.muchbetteradventures.com/safety-travel-updates?hsLang=en#main-content)

    - [Middle East Travel Disruption - March 2026](https://help.muchbetteradventures.com/safety-travel-updates?hsLang=en#middle-east-travel-disruption-march-2026)
    - [Safety on your Much Better Adventure](https://help.muchbetteradventures.com/safety-travel-updates?hsLang=en#safety-on-your-much-better-adventure)
    - [Travel Alerts & Updates](https://help.muchbetteradventures.com/safety-travel-updates?hsLang=en#travel-alerts-updates)
    - [Travel Essentials - health & insurance information](https://help.muchbetteradventures.com/safety-travel-updates?hsLang=en#travel-essentials-health-insurance-information)
- [Terms](https://help.muchbetteradventures.com/terms?hsLang=en#main-content)

    - [Promotion Terms](https://help.muchbetteradventures.com/terms?hsLang=en#promotion-terms)
    - [Competition Terms](https://help.muchbetteradventures.com/terms?hsLang=en#competition-terms)
    - [Website & Privacy](https://help.muchbetteradventures.com/terms?hsLang=en#website-privacy)
    - [Co-hosted trips](https://help.muchbetteradventures.com/terms?hsLang=en#co-hosted-trips)
- [Agency Booking Conditions](https://help.muchbetteradventures.com/agency-booking-conditions?hsLang=en)
- [Host Knowledge Base](https://help.muchbetteradventures.com/host-knowledge-base?hsLang=en)
- [Apply to Host](https://help.muchbetteradventures.com/apply-to-host?hsLang=en)

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