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Help Centre
Customers
New Booking?
Get in touch
Frequently Asked Questions
Existing Booking?
Customers
Frequently Asked Questions
Flights and insurance
Travel advice
Account Credit, Discount Codes, Gift Cards, other discounts
Payments
Trip Status
General information
Investors
Terms & Privacy
Media
Apply to Host
Customers
Everything you need to know about booking and heading out on a trip with Much Better Adventures
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Frequently Asked Questions
Who will I be sharing a room with?
What date is day 1?
Do I need to carry my overnight bag everyday on this trip?
Flights and insurance
Should I buy travel insurance?
What happens if I am denied entry to my destination?
I've just booked a trip, should I buy my flights now?
What happens if my flights are cancelled?
Travel advice
Official Travel Advice
Will the situation in Ukraine affect my upcoming adventure?
Israel Conflict: travel to Jordan
Israel Conflict: travel to Egypt
Ecuador: Cotopaxi Summit
Travel in Ecuador
See more
Account Credit, Discount Codes, Gift Cards, other discounts
Where can I find my Cotswold Outdoor discount?
How do I apply my discount code or gift card?
Where can I find my available credit or discount codes?
How long is my credit / discount code valid for?
Is the valid-to date on my credit the date I have to travel by or use it by?
How do I use my credit to book a new trip?
See more
Payments
Can I get a payment receipt?
Can I pay via Paypal?
Trip Status
Can you add another person onto a fully booked trip?
Do you have a wait list for fully booked trips?
Things to know when booking Climb Mont Blanc for 2025
General information
Where can I find your current job openings?
How do I delete my account?
Can I buy someone an adventure as a gift?
Morocco Earthquake Response
Investors
How do I activate my investor discount?
How do I use my investor discount?