What to do in the highly unlikely event Much Better Adventures goes insolvent
All new bookings on the Much Better Adventures Platform from 1st January 2023 onwards are financially protected by ABTOT.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Gentianes Solutions Limited, and in the event of their insolvency, protection is provided for:
- Non-flight packages from 01 January 2023
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Gentianes Solutions Limited.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT-protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com/
For bookings made before 1st January 2023, financial protection is provided by AVS - take a look at our Booking Terms and Conditions for details.