You will receive an email notification for every customer activity on your products and bookings.

Some examples include:

  • New Booking Request
  • New Comment
  • New Enquiry

Here's an example email for a new comment from a customer:

You will also receive alert notifications from our system if you need to take an action.

For example:

  • If you have not accepted a booking request within 24 hours.
  • If you have not replied to a new customer comment.
  • If a trip has not reached the minimum group size.

Here's an example:

We'll also send you alerts when customers make any payment towards your trip, as well as pre-trip notifications with links to your booking reports in the run up to your departures.

For example:

Got a question about an email your receive from us?
Hit reply and we'll help you through it 😄 

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