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Customer Help

Customer Help

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17 articles in this collection
Written by Rory Donovan and Much Better Adventures

Will the situation in Ukraine affect my upcoming adventure?

What implications will the Russian invasion of Ukraine have on my adventure?
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Written by Rory Donovan
Updated over a week ago

I need help with something...

Get in touch!
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Written by Much Better Adventures
Updated over a week ago

Official Foreign Travel Advice

UK FCDO Travel Advice
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Written by Much Better Adventures
Updated over a week ago

Covid-19 Information & Advice

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Written by Rory Donovan
Updated over a week ago
FAQ's

How quickly will I get a reply from my local host?

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Written by Much Better Adventures
Updated over a week ago

Which airport do I need to fly in to for my adventure?

Flight logistics and timings for your adventure
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Written by Rory Donovan
Updated over a week ago

What do the difficulty ratings mean?

Each trip has a difficulty rating, located just below the trip title, to help you decide if it's right for you.
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Written by Rory Donovan
Updated over a week ago

How do I add my passenger information to a booking?

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Written by Rory Donovan
Updated over a week ago

How is my money protected?

In the very unlikely event of the insolvency of Much Better Adventures, your booking is fully insured for all monies paid.
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Written by Much Better Adventures
Updated over a week ago

How do I delete my account?

If you no longer wish to have an account with Much Better Adventures, we'll be sad to see you go, but won't stop you!
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Written by Rory Donovan
Updated over a week ago
Account credit and discount codes

Why we're phasing out our Referral Scheme

FAQs on how and why we're turning the lights off on our referral scheme
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Written by Much Better Adventures
Updated over a week ago

How do I get a discount?

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Written by Rory Donovan
Updated over a week ago
Gift vouchers

Can I buy someone an adventure as a gift?

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Written by Rory Donovan
Updated over a week ago
How we work

Why should I use Much Better Adventures?

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Written by Much Better Adventures
Updated over a week ago

Who runs the adventures?

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Written by Rory Donovan
Updated over a week ago

Booking Rewards and Benefits

All the rewards you can enjoy when booking a trip with Much Better Adventures
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Written by Much Better Adventures
Updated over a week ago

Do you share my contact details with hosts?

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Written by Much Better Adventures
Updated over a week ago