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Customer Help

Customer Help

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17 articles in this collection
Written by Rory Donovan and Much Better Adventures

Covid-19 Information & Advice

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Written by Rory Donovan
Updated over a week ago

I need help with something...

Get in touch!
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Written by Much Better Adventures
Updated over a week ago

Official Foreign Travel Advice

UK FCDO Travel Advice
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Written by Much Better Adventures
Updated over a week ago
FAQ's

How quickly will I get a reply from a host?

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Written by Much Better Adventures
Updated over a week ago

Which airport do I need to fly in to for my adventure?

Which airport do I need to buy flights into for the trip of my choice?
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Written by Rory Donovan
Updated over a week ago

What do the difficulty ratings mean?

Each trip has a difficulty rating, located just below the trip title, to help you decide if it's right for you.
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Written by Rory Donovan
Updated over a week ago

How do I add my passenger information to a booking?

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Written by Rory Donovan
Updated over a week ago

How do I delete my account?

If you no longer wish to have an account with Much Better Adventures, we'll be sad to see you go, but won't stop you!
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Written by Rory Donovan
Updated over a week ago

How is my money protected?

In the very unlikely event of the insolvency of Much Better Adventures, your booking is fully insured for all monies paid.
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Written by Much Better Adventures
Updated over a week ago
Account credit and discount codes

Why we're phasing out our Referral Scheme

FAQs on how and why we're turning the lights off on our referral scheme
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Written by Much Better Adventures
Updated over a week ago

I've been given a referral code - how do I apply it?

Applying a referral code.
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Written by Rory Donovan
Updated over a week ago

How do I get a discount?

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Written by Rory Donovan
Updated over a week ago
Gift vouchers

Can I buy someone an adventure as a gift?

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Written by Rory Donovan
Updated over a week ago
How we work

Why should I use Much Better Adventures?

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Written by Much Better Adventures
Updated over a week ago

Who runs the adventures?

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Written by Rory Donovan
Updated over a week ago

Booking Rewards and Benefits

All the rewards you can enjoy when booking a trip with Much Better Adventures
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Written by Much Better Adventures
Updated over a week ago

Do you share my contact details with hosts?

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Written by Much Better Adventures
Updated over a week ago