Customer Help

17 articles in this collection
Written by Rory Donovan and Much Better Adventures

Covid-19 Information & Advice

Written by Rory Donovan
Updated this week

I need help with something...

Written by Much Better Adventures
Updated this week

Official Foreign Travel Advice

UK FCDO Travel Advice

Written by Much Better Adventures
Updated this week

FAQ's

How quickly will I get a reply from a host?

Written by Much Better Adventures
Updated this week

Which airport do I need to fly in to for my adventure?

Which airport do I need to buy flights into for the trip of my choice?

Written by Rory Donovan
Updated this week

What do the difficulty ratings mean?

Each trip has a difficulty rating, located just below the trip title, to help you decide if it's right for you.

Written by Rory Donovan
Updated this week

How do I add my passenger information to a booking?

Written by Rory Donovan
Updated this week

How do I delete my account?

If you no longer wish to have an account with Much Better Adventures, we'll be sad to see you go, but won't stop you!

Written by Rory Donovan
Updated this week

How is my money protected?

In the very unlikely event of the insolvency of Much Better Adventures, your booking is fully insured for all monies paid.

Written by Much Better Adventures
Updated this week

Account credit and discount codes

Why we're phasing out our Referral Scheme

FAQs on how and why we're turning the lights off on our referral scheme

Written by Much Better Adventures
Updated this week

I've been given a referral code - how do I apply it?

Applying a referral code.

Written by Rory Donovan
Updated this week

How do I get a discount?

Written by Rory Donovan
Updated this week

Gift vouchers

Can I buy someone an adventure as a gift?

Written by Rory Donovan
Updated this week

How we work

Why should I use Much Better Adventures?

Written by Much Better Adventures
Updated this week

Who runs the adventures?

Written by Rory Donovan
Updated this week

Booking Rewards and Benefits

All the rewards you can enjoy when booking a trip with Much Better Adventures

Written by Much Better Adventures
Updated this week

Do you share my contact details with hosts?

Written by Much Better Adventures
Updated this week