For Hosts

For Hosts: who to contact at Much Better Adventures?

Helping hosts speak to the right person in the MBA team

Written by Toree
Updated over a week ago

Quoting for add-ons

Quoting for things like extra nights and private room upgrades

Written by Rory Donovan
Updated over a week ago

Incident Management

How to categorise incidents involving MBA customers, what support MBA can provide, how to inform MBA and the timelines for doing so.

Written by Jenny Cox
Updated over a week ago

Pre-trip customer communication

A template pre-trip email to welcome customers to your trip

Written by Rory Donovan
Updated over a week ago

How do I login to my account?

Written by Much Better Adventures
Updated over a week ago

How do I accept a booking?

Here's how the booking process works.

Written by Much Better Adventures
Updated over a week ago

How do I edit a quote / add an extra?

Here's how to update the price and inclusion's of a customers booking.

Written by Much Better Adventures
Updated over a week ago

An intro to Trips Manager

Trips Manager is where you can view the status of your trips on the MBA platform. In this guide we'll give you an overview of its features.

Written by Rory Donovan
Updated over a week ago

Where can I find my passenger information?

A guide to finding the information you need from the adventurers joining your trip

Written by Rory Donovan
Updated over a week ago

Where can I see my bookings?

Here's how to find, view and download your bookings.

Written by Much Better Adventures
Updated over a week ago

What notifications will I receive?

Written by Much Better Adventures
Updated over a week ago

Hosts - Payments & Invoicing

What you and your accountant need to know about how you'll get paid and what documents you will be sent for your local tax laws.

Written by Much Better Adventures
Updated over a week ago

Why can't I edit my listing?

Written by Much Better Adventures
Updated over a week ago

Covid-19: Host FAQs

What will happen if Covid-19 affects your trips with Much Better Adventures.

Written by Rory Donovan
Updated over a week ago