- Head to Your Inbox in Manager.
- Search for the customer, using their enquiry ID, name or the product name, or select the enquiry from the list displayed.
- Click "edit quote" to open the quote editing tools.
- From here you can edit the following fields:
Private / Social Trip status
Social trip date (select from drop-down list)
Duration (number of nights the customer is staying with you)
Item Description, Quantity and Price (e.g. Private room upgrade - 1 - £40)
Add extra items
Deposit due (We strongly recommend you use the 25% button)
Balance Due Date (This will be pre-set to 30 days before departure, but is editable).
- Add a message to the customer explaining what you have updated.
- Click Save Quote.
Here's a quick video demonstration:
- Please note: our agreed commission will be applied to all items quoted