As well as curating amazing adventures with brilliant local hosts, we’ve made booking them as flexible, safe and simple as possible.
Whether you're planning a last minute escape or planning further ahead, here’s 4 big reasons why you can sleep easy when you book with us;
1. TOTAL FLEXIBILITY
As we’ve seen with Covid-19, things can chop and change quickly, so let us reassure you. In the unfortunate event your trip is cancelled, you will be contacted immediately and be able to select one of the following options online via your booking:
FREE DATE CHANGES
We’ve added extra 2021 dates to choose from, or you can request a new date that works for you.
CONVERT IT TO CREDIT
Save it for later. This, along with all payments on our platform, is 100% financially protected.
UNLOCK 5% OFF FOR LIFE
If you change your dates or take credit you'll unlock a 5% lifetime discount and help support our Foundation in the process.
GET A REFUND
As reported by The Guardian and Which?, we’re processing refunds within 14 days. No quibbles.
Read our Reopening Plans and FAQs for information about how we'll be running our trips safely and flexibly in a post-Covid-19 world.
2. FINANCIAL PROTECTION
Rest assured, your money is safe in any and all circumstances. There has been and always will be full financial protection on your booking.
3. WE'RE A COMPANY YOU CAN ACTUALLY TRUST
4. HAPPINESS GUARANTEE
We handpick the best local guides and hosts to run your adventures, so we’re confident you’ll have an amazing time. So confident in fact that we’ll put our money on it. We call it the happiness guarantee. Here’s how it works.
PLUS... TOGETHER, WE MAKE GOOD THINGS HAPPEN
When you do hit the book button, you're not only scratching your adventure itch but also helping to support communities in destinations that need our help now more than ever. We’ll be contributing 5% from every booking to our foundation, which is currently working to help our local hosts and their families who have been badly impacted by the pandemic.
Ready to find your next adventure?