Contact us

We’re available:

  • Monday - Thursday: 9am - 7pm (GMT)

  • Friday: 9am - 5pm (GMT)

You can message us from the chat icon in the top right hand corner of the site:

or send us an email: [email protected]

or give us a call:

  • UK Phone: +44 20 3966 7597

  • US Phone: +1 844-463-9101


If you're getting in touch about Covid-19, we have a dedicated Help Centre full of useful information and detailed FAQ's to hopefully provide the answers you need:

Non-Covid-19 related questions about a trip you've booked?

Your local host is usually the best port of call. Head to your booking to message them directly. They usually respond in under 48 hours so you won't have to wait long for a reply.

We believe in transparency. You can find all the information about your adventure on the trip page. We don't hide information anywhere, so everything from dates & prices to reviews, to kit lists, to the meeting point and how to get there, is viewable online, so you can book round the clock, 24-7, without waiting on us.

Any probs, just give us a shout. 

Did this answer your question?